Safety
Your car's safety is our top priority
At TravelMechanic, safety is at the core of everything we do. We're dedicated to making your experience with us safe and worry-free. We're available around the clock, 7 days a week, to ensure your peace of mind. We also provide our team with the knowledge and skills they need to keep you safe. Our goal is to protect everyone in our community during every step of your journey with us
People you can trust
A team of trustworthy professionals, just one tap away
Before anyone joins our team, they must go through our strict and thorough screening process. We leave no stone unturned, checking for driving violations, violent crime records, and other crucial factors. We maintain exceptionally high standards, and only those who meet them become part of our team. If they don't pass, they don't join us
TravelMechanics must also pass annual checks
We don't just perform an initial check. Mechanics go through yearly checks, including looking at their driving record and criminal history, to make sure they're still a good fit for our team
We screen and educate every mechanic
We ensure that the mechanics have the required expertise, experience, and dedication to customer satisfaction. Mechanics must have the appropriate tools and equipment to perform their services efficiently. They come fully prepared with the right set of tools to ensure a seamless and professional service experience.
Ratings mean action
Real-time ratings and feedback are built into the TravelMechanic platform. All mechanics must maintain a high average rating. Repeated poor feedback and low ratings signal poor performance, which leads to deactivation to keep the community safe.
Your personal information stays private
Your personal information always remains private. Whenever you call or text your mechanic through the app, they don't see your phone number, and you don't see theirs.
Support when you need it
TravelMechanic support is available in real-time, 7 days a week, and is handled by a team of trained support professionals
Your car is protected
Each TravelMechanic is backed by a multi-thousand dollar insurance policy from the moment your vehicle is in the mechanics hands
